Shipping & Delivery Policy

At Tech Quest Web Solutions Inc., we strive to provide fast and reliable shipping across Canada. Please review our shipping and delivery policy to understand how we process and deliver your orders.

1. Shipping Locations

• We currently ship only within Canada.
• We do not offer international shipping at this time.

2. Processing Time

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• If there are any unexpected delays, we will notify you via email.

3. Shipping Methods & Estimated Delivery Times

We partner with reliable courier services to ensure timely delivery. Estimated shipping times:

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days

🚨 Note: Delivery times may vary based on location, weather conditions, and courier delays beyond our control.

4. Shipping Fees

• Shipping fees are calculated at checkout based on package weight, destination, and selected shipping method.
• Free Shipping: Available for orders over 

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your shipment using the courier’s tracking system.

6. Undeliverable Packages

• If a package is returned due to an incorrect address, failed delivery attempt, or refusal, the customer may be responsible for reshipping fees.
• Please ensure your shipping address is accurate when placing an order.

7. Lost, Stolen, or Damaged Shipments

• If your order is lost or stolen, please contact us immediately. We will assist in filing a claim with the shipping carrier.
• If your order arrives damaged, please report it within 48 hours with clear photos of the damaged item and packaging.

8. Order Modifications & Cancellations

• Orders can be modified or canceled before they are shipped.
• Once shipped, you must follow our Returns & Refunds Policy to return the item.

9. Contact Us

For any shipping-related inquiries, please contact us:

📍 Tech Quest Web Solutions Inc. 8211 8 Ave SW, Edmonton, AB, T6X 1L8, Canada
📞 Phone: +1 (780) 908-2688
📧 Email: info@techquestt.com
🌐 Website: www.techquestt.com